Terms and conditions of sale
Last updated: October 7, 2026
1. Scope and acceptance
These terms govern the purchase of the products offered on wewed.live by Iñaki Vázquez Romera (“WeWed”), whose identification details are set out in the legal notice. They apply together with the terms of use and the privacy policy.
Before buying, the customer must read and accept these terms. The applicable version is the one in force at the time of purchase, which can be viewed, saved and printed from this page.
Purchases are intended for people over 18 with legal capacity to enter into contracts.
2. Products
WeWed offers digital wedding invitations, wedding websites and packs combining both. The description, features and price of each product are shown on its page.
Each product includes access to the editor to personalise it, its publication at its own address on wewed.live and 15 months of hosting from the date of purchase.
The purchase is tied to the chosen style, which cannot be changed afterwards; the variants available within that style can be changed. Demos of every style and variant can be viewed before buying.
3. Prices
Prices are shown in euros and include VAT. As the products are digital, there are no shipping costs.
WeWed may change its prices at any time; changes do not affect orders already placed. If, due to a technical error, a product is shown at a clearly wrong price, WeWed will inform the customer and may cancel the order, refunding the amount paid.
4. Purchase process
A purchase is made in the following steps:
- Choose the product, style and variant, and add it to the cart.
- Review the cart and continue to payment.
- Log in or create an account, if not already done.
- Accept these terms, enter the payment details and confirm the purchase.
Until the payment is confirmed, the contents of the cart can be changed and the details entered can be corrected at each step. The contract can be concluded in Spanish or English, depending on the language chosen on the website.
Once the payment is complete, the order appears in the customer's account and a confirmation email is sent with the order details and the payment receipt. WeWed keeps an electronic record of every order, which the customer can view from their account.
5. Payment
Payment is made at the time of purchase by card or by the other methods shown in the payment form, through Stripe, a provider certified under the PCI DSS security standard. Card details never reach WeWed's servers.
The payment receipt is included in the confirmation email. A full invoice can be requested by writing to hello@wewed.live.
6. Delivery
Delivery is immediate: once the payment is confirmed, the product is available in the customer's account, where it can be personalised with the editor and published.
If, due to a technical problem, the product does not appear in the account after the purchase, the customer can write to hello@wewed.live for WeWed to resolve it.
7. Hosting and renewal
The purchase includes 15 months of hosting, counted from the date of purchase. During that period the invitation or website can be edited and published as many times as desired.
Before the period ends, hosting can be renewed for periods of one year, at €30 a year (VAT included). Renewal is not automatic: no charge is made unless the customer requests it.
If it is not renewed, the invitation or website stops being available when the period ends. During the following 3 months it can still be renewed without losing anything; after that, its content is deleted, photos and guests' responses included.
8. Right of withdrawal
The customer may withdraw from the purchase within 14 calendar days of the date of purchase, without giving any reason and with a full refund of the amount paid. If the purchase included several products, the withdrawal may cover all or only some of them.
To exercise this right, it is enough to send a clear statement to hello@wewed.live before the period ends, for example by replying to the order confirmation email or by using the model form below, which is not mandatory.
WeWed will refund the amount paid without undue delay and in any case within 14 calendar days of receiving the statement, using the same payment method as the purchase unless the customer expressly agrees otherwise. The refund costs the customer nothing.
Although the product is available immediately after payment, WeWed does not deduct any amount for the time it has been available.
On withdrawal, the invitation or website concerned stops being available and its content, guests' responses included, is deleted.
This does not affect the legal guarantee described in the next section.
9. Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Iñaki Vázquez Romera, C/Donantes 19, Bajo 2, 31500, Tudela (Navarra), hello@wewed.live:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods/for the provision of the following service (*):
- Ordered on/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
(*) Delete as appropriate.
10. Guarantee of conformity
WeWed guarantees that its products match their description and what can reasonably be expected of them for the whole hosting period purchased, in accordance with consumer law.
If a product does not work as described, the customer can report it to hello@wewed.live. WeWed will fix it free of charge within a reasonable time; if that is not possible, the customer may request a proportionate price reduction or, if the lack of conformity is not minor, termination of the contract with a refund of the amount paid.
11. Liability
WeWed is not responsible for the content the customer publishes, for failures caused by the devices or connection of the customer or their guests, or for interruptions caused by force majeure or circumstances beyond its control.
Except in cases of wilful misconduct or gross negligence, and to the extent permitted by law, WeWed's liability arising from a purchase is limited to the amount paid for the product concerned. This limitation does not affect the rights that consumer law grants to consumers.
12. Customer service and complaints
Questions, issues and complaints can be sent to hello@wewed.live or through the contact form. WeWed will reply as soon as possible and in any case within one month.
If a complaint is not resolved satisfactorily, the consumer can contact the consumer affairs services of their region. WeWed has not joined any consumer arbitration system.
13. Changes to these terms
WeWed may change these terms. Changes will be published on this page with their date and will only apply to purchases made after their publication.
14. Severability
If any clause is declared void or unenforceable, the rest of these terms will remain in force, and the affected clause will be replaced by one that comes as close as possible to its purpose.
15. Applicable law and jurisdiction
These terms are governed by Spanish law. Where the customer is a consumer, the courts of the consumer's place of residence have jurisdiction. Consumers resident in another European Union country keep the protection given to them by the mandatory rules of their country of residence.
